All in one Veune Management System

All in one Veune Management System

All in one Veune Management System

All in one Veune Management System

All in one Veune Management System

Misk City Hub

Misk City Hub

Misk City Hub

Misk City Hub

Misk City Hub

The Misk Venue Management System is a comprehensive solution designed for Misk City Hub, under the Misk Foundation. Initiated in response to the specific needs of the Misk City Hub Team, this platform serves as an integrated system for managing venues, facilities, events, bookings, and guests. The project emerged from the team's dissatisfaction with manual processes and the absence of an existing system that catered to their diverse needs.

The Misk Venue Management System is a comprehensive solution designed for Misk City Hub, under the Misk Foundation. Initiated in response to the specific needs of the Misk City Hub Team, this platform serves as an integrated system for managing venues, facilities, events, bookings, and guests. The project emerged from the team's dissatisfaction with manual processes and the absence of an existing system that catered to their diverse needs.

The Misk Venue Management System is a comprehensive solution designed for Misk City Hub, under the Misk Foundation. Initiated in response to the specific needs of the Misk City Hub Team, this platform serves as an integrated system for managing venues, facilities, events, bookings, and guests. The project emerged from the team's dissatisfaction with manual processes and the absence of an existing system that catered to their diverse needs.

The Misk Venue Management System is a comprehensive solution designed for Misk City Hub, under the Misk Foundation. Initiated in response to the specific needs of the Misk City Hub Team, this platform serves as an integrated system for managing venues, facilities, events, bookings, and guests. The project emerged from the team's dissatisfaction with manual processes and the absence of an existing system that catered to their diverse needs.

The Misk Venue Management System is a comprehensive solution designed for Misk City Hub, under the Misk Foundation. Initiated in response to the specific needs of the Misk City Hub Team, this platform serves as an integrated system for managing venues, facilities, events, bookings, and guests. The project emerged from the team's dissatisfaction with manual processes and the absence of an existing system that catered to their diverse needs.

Problem Statement

01

What was the driver to create this platform?

What was the driver to create this platform?

The Misk City Hub Team faced challenges in manually handling venue operations, facility bookings, event approvals, guest invitations, and ticket management. The absence of an all-in-one platform led to inefficiencies, reliance on manual data tracking through Excel spreadsheets, and an overall lack of streamlined processes.

Users and Audience

02

Who is our system built for?

Who is our system built for?

The primary users of the Misk Venue Management System are the administrators and team members of Misk City Hub responsible for venue operations, facility bookings, event management, and guest coordination. The audience includes individuals dealing with various aspects of venue and event management within the Misk Foundation.

Roles & Responsibilites

03

My involvement in this project

My involvement in this project

As the UX Designer for this project, I collaborated with developers and stakeholders from the Misk City Hub Team. The team composition aimed to ensure a seamless integration of features, providing specific roles and permissions for different administrators to manage facilities, events, and attendees.

Scope and constraints

04

Developing an MVP

Developing an MVP

This project's objective was to conceive and provide an intuitive, streamlined MVP for the Misk City Hub team, facilitating them to entirely depend on a single platform for managing all of their venue and event processes.

Design

05

What was the approach to nailing this project?

What was the approach to nailing this project?

01

01

All-in-One Platform Development:

All-in-One Platform Development:

  • Identified Challenge: Manual handling of venue operations, bookings, and event approvals.

  • Resolution: Developed an all-in-one platform encompassing facility management, automated event creation, guest coordination, and ticket management.

02

02

Role-Specific Administrators:

Role-Specific Administrators:

  • Identified Challenge: Lack of role-specific permissions for different administrators.

  • Resolution: Implemented a role-based access system, allowing the creation of different admins with specific roles and permissions.

03

03

Automated Event Approval Flow:

Automated Event Approval Flow:

  • Identified Challenge: Manual event approval processes leading to delays.

  • Resolution: Implemented a customizable automated approval flow for efficient event creation and management.

04

04

Comprehensive Reporting:

Comprehensive Reporting:

  • Identified Challenge: Difficulty in generating and managing reports for facilities and events.

  • Resolution: Enabled the ability to add/remove/edit/generate reports for facilities and events, providing a comprehensive reporting system.

05

05

Ticket Management:

Ticket Management:

  • Identified Challenge: Ineffective ticket management processes.

  • Resolution: Implemented a ticket management system allowing cancellation, resend, and download functionalities.

Results and Conclusion

06

A Journey to Success

  • Streamlined Operations: The Misk Venue Management System successfully streamlined venue operations, facility bookings, event approvals, and guest coordination.

  • Efficient Reporting: The platform provided administrators with the ability to manage and generate reports seamlessly.

  • Enhanced Ticket Management: Improved processes for ticket creation, cancellation, and distribution.

Results

Results

The success of the project stemmed from a deep understanding of user pain points and the creation of a tailored solution. Moreover, effective collaboration with the Misk City Hub Team ensured the development of a platform that met their specific needs.

Nour Altabba
Misk City Hub